Privacy Policy

Privacy pOLICY

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Privacy Policy

Last Updated: 12 July 2025

Proaxiom Cyber Pty Ltd (“Proaxiom”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website at https://proaxiom.com (the “Site”) or engage with us in other ways.

By using our Site, you consent to the practices described in this Privacy Policy.

  1. Information We Collect

We may collect the following types of personal and technical information:

  1. a) Information You Provide to Us

  • Contact information: name, email address, phone number, organisation name, job title

  • Enquiry details: messages or questions you submit through contact forms or email

  • Account information: if you create an account or subscribe to services

  1. b) Information We Collect Automatically

When you visit the Site, we may automatically collect:

  • IP address

  • Browser type and operating system

  • Referring URLs and pages visited

  • Date and time of access

  • Usage behaviour (via cookies and analytics)

We use cookies and similar technologies to enhance your experience and collect anonymised usage statistics. You can adjust your browser settings to refuse cookies, though this may affect site functionality.

  1. How We Use Your Information

We use your personal information to:

  • Respond to enquiries and provide requested services

  • Deliver newsletters, marketing updates, or industry insights (if you opt-in)

  • Maintain and improve our website, services, and security

  • Comply with legal obligations

  • Support internal analytics and business intelligence purposes

  1. Legal Basis for Processing (for EU/UK Users)

If you are located in the EU or UK, we process your personal data under the following lawful bases:

  • Consent: where you have given clear consent

  • Contractual necessity: to fulfil obligations under a contract

  • Legitimate interests: to operate and improve our business and services

  • Legal compliance: to meet legal and regulatory obligations

  1. Disclosure of Your Information

We do not sell your personal information. We may share it with:

  • Trusted service providers: for hosting, analytics, communications, and CRM platforms (e.g. Microsoft 365, HubSpot, Google Analytics)

  • Legal or regulatory bodies: if required to comply with laws or defend our legal rights

  • Business partners or contractors: when necessary for project delivery, under strict confidentiality agreements

All third parties are required to comply with applicable privacy laws and maintain the confidentiality of your information.

  1. International Data Transfers

As an Australian-based company, your data may be processed in Australia and other jurisdictions. Where required, we ensure appropriate safeguards are in place, such as standard contractual clauses or reliance on adequacy decisions.

  1. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfil the purposes outlined in this policy

  • Comply with legal obligations

  • Resolve disputes and enforce our agreements

When information is no longer needed, we securely delete or anonymise it.

  1. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access to your personal data

  • Correction of inaccurate information

  • Deletion (right to be forgotten)

  • Restriction of processing

  • Data portability

  • Objection to certain processing activities

  • Withdraw consent at any time

To exercise your rights, contact us using the details below.

  1. Security of Your Information

We take reasonable administrative, technical, and physical measures to protect your personal data from loss, misuse, unauthorised access, or disclosure. This includes:

  • Secure servers and encrypted communications

  • Access controls and authentication

  • Regular audits and system monitoring

  1. Links to Other Websites

Our Site may contain links to external sites that are not operated by us. We are not responsible for the content or privacy practices of those sites and encourage you to review their policies before providing personal information.

  1. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The revised version will be posted on this page with an updated date. Please review it periodically.

  1. Contact Us

If you have questions, concerns, or wish to exercise your privacy rights, please contact:

Proaxiom Cyber Pty Ltd
ABN: 86 676 893 397
Email: [email protected]
Website: https://proaxiom.com
Australia